I hate customer support.
There, I said it. Most business owners think it but won't admit it publicly.
It's not that I hate helping customers. I love that part. I hate the endless tickets that pile up like dirty laundry. I hate watching response times get slower than my morning brain before coffee.
But here's what I love about smart business owners.
They find ways to fix problems that everyone else just complains about.
Take this gaming company I heard about. They were drowning in support tickets. Their team was working overtime just to keep up.
Sound familiar?
Most companies would hire more people and watch costs explode. Or they'd let customers wait longer and watch happiness scores tank.
This company chose door number three.
They brought in an AI support agent from Maven AGI. No training period needed. No learning curve. Just instant results from day one.
The numbers are pretty wild.
This AI now handles 90% of customer questions automatically. Their support costs got cut in half. Response times got faster. Customers got happier.
Their human team now works on complex stuff that actually needs a human brain. Instead of answering "how do I reset my password" for the thousandth time.
The whole transformation happened fast. Way faster than hiring and training new people would take.
Makes you wonder what other "impossible" problems have simple solutions we're just not seeing yet.
That’s it for now.
Talk soon,
-Chris@Bizziology
P.S. If you want to see exactly how they pulled this off, check out their full case study below.
Transform Customer Support with AI Agents
How Did Papaya Scale Support Without Hiring?
Papaya cut support costs by 50% and automated 90% of inquiries using Maven AGI’s AI-powered agent - no decision trees, no manual upkeep. Faster responses, happier customers, same team size.